Beth Hughes Coaching
About These Terms
These Terms and Conditions apply to all coaching services provided by Beth Hughes Coaching.
By booking coaching services, you confirm that you have read and agree to these Terms and Conditions.
Coaching Services
Coaching is a collaborative process designed to support personal growth, wellbeing and positive change.
Coaching is not counselling, psychotherapy, medical treatment, legal advice or financial advice.
Booking and Payment
Payment must be made in advance unless an alternative payment arrangement has been agreed.
Payment plans may be offered at the Coach’s discretion.
Failure to maintain agreed payments may result in coaching sessions being paused or cancelled.
Refund Policy
Clients purchasing coaching services online have a 14-day cooling-off period from the date of purchase, provided coaching services have not yet commenced.
If a Client requests that coaching begins within the 14-day cooling-off period, they acknowledge that their right to cancel may be reduced or lost once coaching services have started.
Coaching sessions already delivered are non-refundable.
If the Coach is unable to provide the agreed services, a refund will be issued for any sessions paid for but not yet delivered.
Cancellation and Rescheduling
A minimum of 48 hours’ notice is required to cancel or reschedule a coaching session.
Sessions cancelled with less than 48 hours’ notice may be forfeited.
Confidentiality
Information shared during coaching sessions will be treated confidentially except where disclosure is required by law or where there is a concern regarding serious risk of harm.
Client Responsibility
Clients are responsible for their own decisions, actions, health and wellbeing.
Coaching outcomes depend on many factors, including the Client’s commitment and circumstances. No guarantees can be made regarding specific results or outcomes.
Intellectual Property
Any materials, resources, worksheets, guides, recordings or exercises provided by Beth Hughes Coaching remain the intellectual property of Beth Hughes Coaching.
These materials may not be copied, reproduced, distributed or shared without prior written permission.
Complaints
If you are dissatisfied with any aspect of the service provided, please contact:
Email: i n f o[without the spaces]@bethhughescoaching.com
Complaints will be handled professionally and in line with the EMCC Global Code of Ethics.
Privacy
Personal information will be processed in accordance with applicable UK data protection legislation and the Privacy Notice available on this website.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales.